FAQ

Frequently Asked Questions / Terms of Use

What to you should know about working with The Sign Guy

Who is The Sign Guy?
We are a wholesale sign printer specializing in corrugated plastic signs.

What is the easiest way to place an order?
Download our order form, and email it to us, or just call us: 855-330-3004.
You may also Email a written purchase order to us.

Do you take special requests?
Just ask and we’ll do our best for you.

How long will my signs take to print?
Smaller orders of 500 signs or less are typically shipped in 1-3 business days. Orders of 1,000 – 2,500 signs typically ship in 4-8 business days and orders of 2,500+ signs can take up to two weeks. We don’t charge for rush orders. If you need an order done fast, let us know and we’ll do everything we can to meet your deadline. Orders are generally shipped via UPS Ground from Omaha, Nebraska 68137.

What kind of artwork do you require?
In order to avoid artwork charges, please provide us with vectorized artwork at actual size. Please make sure all fonts are converted to outlines. File types we accept are .ai, .pdf or .eps. We prefer artwork created in Adobe Illustrator CS4 or older.

Use color trapping by overlapping darker colors about 1/16” over lighter colors. These points are not required to avoid artwork fees, but they will help expedite your order and maintain artwork accuracy.

Be sure to allow for a ½” margin around your artwork. An 18” x 24” sign for example has an actual print area of 17” x 23”.

Use actual colors in your artwork to identify colors. Some artwork may not be suitable for our printing methods. We will advise you if this occurs.

What colors of plastic do you print on?
We print on white and yellow corrugated plastic. Yellow corrugated plastic is an additional charge.

Can you print halftones or detailed artwork?
Halftones are possible with an additional setup of $30 film charge. Please contact us for details. Please note that we use 30 line screens during this production method. Extreme detail is not possible.

What are your standard ink colors?
Check our color chart.

What if I need a specific Ink Color?
If you need a specific Pantone color, we will mix one for you at no additional charge.  Please see our note about color accuracy below.

Do you guarantee quality and color accuracy?
We strive to maintain high standards of accuracy and color matching. There will always be some variance in color, and image accuracy. It is important to understand that we are printing yard signs. If you have a particularly picky client, please speak with us before placing your order or consider doing a proofing run.

What are your payment terms?
All orders must be paid for in full before production can begin. We accept all major credit cards.